Preparation
In-stock piece: handed to the carrier within 2 to 5 business days. Made-to-order piece: production takes up to 27 days, followed by dispatch.
SAFIOLI
In stock
Every piece is inspected and carefully packed in Safi. Preparation time depends on availability.
You have 14 days after delivery to request a return, subject to the conditions that apply to made-to-order pieces.
ZAYNA Collection
A handcrafted Safi ceramic aroma burner, enhanced with embossed geometric motifs and an elegant opening outlined in 10-karat gold.
The ZAYNA Aroma Burner brings warmth and refinement to your moments of relaxation. Entirely handcrafted by artisans in Safi, it features a clean cylindrical silhouette and embossed decoration inspired by Moroccan architectural lines.
The arched lower opening holds a tealight candle, while the upper dish gently diffuses fragrance oils or scented wax melts. Refined 10-karat gold details add a precious finish, making it both a functional fragrance accessory and a decorative object.
Place a tealight candle inside the lower opening, then add a scented wax melt or a few drops of fragrance oil diluted with water to the upper dish.
Each aroma burner is shaped, embossed, glazed and decorated by hand by artisans in Safi. Slight variations in color, relief or finish make every ZAYNA creation authentic and unique.
SAFIOLI — Made in Safi
Every piece is inspected and carefully packed in Safi. The timings below distinguish artisanal preparation from carrier transit time.
In-stock piece: handed to the carrier within 2 to 5 business days. Made-to-order piece: production takes up to 27 days, followed by dispatch.
Your piece travels in reinforced packaging. A dispatch confirmation and any available tracking information are shared when the parcel leaves us.
Inspect the parcel on delivery. If anything is broken or irregular, contact us within 48 hours with photos of the piece, the box and the shipping label.
Request a return within 14 days of delivery. The piece must be unused, complete and protected in its original packaging. Made-to-order pieces are returnable only if damaged or non-compliant.
Before returning anything, contact customer care with your order number. Keep the piece and all packaging until the proposed solution has been approved.
SAFIOLI — Artisanal piece
To preserve the glaze and artisanal finishes, always choose gentle care and hand washing.
Wash by hand with lukewarm water, a soft sponge and mild soap. Do not use abrasive powders, bleach or hard brushes.
To protect the gold details, avoid the dishwasher, microwave and oven. Never scrub the metallic finishes directly.
Avoid sudden temperature changes, direct flame and impact. Allow the piece to return naturally to room temperature.
Dry immediately with a soft cloth. Store in a dry place and add protection between pieces when stacking them.
Small variations in shape, relief, glaze or colour are signs of handcraft and make every SAFIOLI piece unique.