Preparation
In-stock piece: handed to the carrier within 2 to 5 business days. Made-to-order piece: production takes up to 27 days, followed by dispatch.
SAFIOLI
In stock
Every piece is inspected and carefully packed in Safi. Preparation time depends on availability.
You have 14 days after delivery to request a return, subject to the conditions that apply to made-to-order pieces.
ZAYNA Collection
An elegant set of two handcrafted ceramic mugs, enhanced with raised geometric patterns and delicate gold detailing.
The ZAYNA mug duo combines the heritage of Moroccan pottery with an elegant contemporary aesthetic. Each mug is handcrafted in Safi from artisanal white clay and decorated with raised geometric motifs inspired by Moroccan craftsmanship.
The fine 10-carat gold lines add a luminous and refined finish, while the glossy glaze highlights the depth of the colour and the beauty of every detail. The rounded handle provides a comfortable grip for enjoying coffee, tea, hot chocolate and other beverages.
Composed of two matching mugs, this set is perfect for sharing a warm moment for two, completing an elegant table setting or offering as a distinctive handcrafted gift.
These mugs are designed for serving coffee, tea and hot beverages.
Each mug is shaped, carved, glazed and decorated by hand by artisans in Safi. Slight variations in colour, raised decoration or finish may occur from one piece to another. These natural differences reflect the authenticity of the craftsmanship and make every creation unique.
SAFIOLI — Made in Safi
Every piece is inspected and carefully packed in Safi. The timings below distinguish artisanal preparation from carrier transit time.
In-stock piece: handed to the carrier within 2 to 5 business days. Made-to-order piece: production takes up to 27 days, followed by dispatch.
Your piece travels in reinforced packaging. A dispatch confirmation and any available tracking information are shared when the parcel leaves us.
Inspect the parcel on delivery. If anything is broken or irregular, contact us within 48 hours with photos of the piece, the box and the shipping label.
Request a return within 14 days of delivery. The piece must be unused, complete and protected in its original packaging. Made-to-order pieces are returnable only if damaged or non-compliant.
Before returning anything, contact customer care with your order number. Keep the piece and all packaging until the proposed solution has been approved.
SAFIOLI — Artisanal piece
To preserve the glaze and artisanal finishes, always choose gentle care and hand washing.
Wash by hand with lukewarm water, a soft sponge and mild soap. Do not use abrasive powders, bleach or hard brushes.
To protect the gold details, avoid the dishwasher, microwave and oven. Never scrub the metallic finishes directly.
Avoid sudden temperature changes, direct flame and impact. Allow the piece to return naturally to room temperature.
Dry immediately with a soft cloth. Store in a dry place and add protection between pieces when stacking them.
Small variations in shape, relief, glaze or colour are signs of handcraft and make every SAFIOLI piece unique.